Offering a fresh, innovative and high energy approach to real estate sales in the Ballarat region, Sean thoroughly enjoys what he does and this clearly shines through in his day to day activities.
With an open and honest method that is immediately appreciated by all those who meet Sean, he prides himself on giving quality advice and helping his clients achieve amazing results. Sean sees communication as one of the major keys to his success and his focus on keeping in touch has seen him establish long lasting relationships with plenty of repeat business and personal recommendations. Outside of work Sean is also a devoted family man, and loves spending time with his wife Jacqui and their three beautiful children Asha, Byron & Jude.
In an age where customer service rarely exists and businesses talk about putting their customers first they often fail to deliver. I was so pleasantly surprised when I called Ballarat Property Group in regard to purchasing a property and was greeted by a professional; understanding and customer focussed sales consultant, Mr Sean Toohey.
Sean offered my husband and I a valuation on our home prior to us inspecting the property we were looking at purchasing. When Sean came to value our property he was realistic and honest about the sales price of our home. Upon valuation Sean advised that he would like to bring some prospective buyers through our home for a no obligation inspection. He was proactive and positive about the prospect of getting us a quick sale. We couldn’t have asked for a better outcome, Sean brought through two prospective buyers and within 24 hours our house was sold, we were then able to put forward an offer on our next home.
Throughout the whole process Sean was supportive of our needs, as both a vendor and a purchaser and he was understanding of the increased stress levels of selling and moving house. Sean is a friendly, professional and approachable sales person who worked tirelessly to bring about the sale of our home and the purchase of a new property. He was always there to answer our concerns and negotiated a settlement that suited all parties involved. We would not hesitate to contact Sean in regard to selling or purchasing property in the future.
Furthermore all the staff at Ballarat Property group were accommodating and supportive through the sales process.
Thanks for making one of the biggest decisions in our life a smooth and easy journey.
- Craig & Danielle Verdoorn
We really don't have any suggestions for you to improve your service, just keep doing what you’re doing!
Brenton & I were talking about it the other day and thought you were fantastic. You always kept us in the loop with what was going on, or just checking how we were getting on with things, which is really important when buying your first home. Never were you the typical pushy sales guy and if we had any queries you were always happy to help us out.
Even though our purchase was very last minute and we were running out of time to get the FHOG, all went perfectly smooth!!
We don't currently know of anyone thinking of selling or buying, but when we do we'll have no problems in recommending yourself & Ballarat Property Group.
- Michelle Parry & Brenton Wilson
We first met Sean as prospective buyers and were impressed by his honesty, integrity and conscientious work ethic. Whilst we didn’t end up buying from him he really stood out for us as a logical choice when it came time to sell.
This proved to be a great decision. He explained things clearly and fully and when he told us he had prospective buyers in mind, he really did. Our house sold quickly, undoubtedly because Sean and his team know their market and are honest with their valuations. They keep both buyers and sellers in mind and by doing this show that both parties can be winners.
Sean and his team have been an absolute pleasure to deal with. If we ever sell again they will be the first we call.
- Murray & Teresa Bardwell
As you are aware the property at 43 McNulty Drive was our late fathers and had taken us quite some time to get to the stage of selling.
On our first phone conversation I felt comfortable in entrusting you with the sale of dad's house. Your easy going nature made it easy to talk to you and I appreciated your up front approach of telling us exactly how it was.
Although there was a turbulent patch I believe the situation was handled extremely well by yourself and Andrew.
I was also impressed as to how fast things moved after signing with you and to how quick the property sold.
I would also like to thank you and Andrew for the gifts and will be recommending you and Ballarat Property Group to those I know looking to sell and will certainly give you a call when we are ready to sell our Broomfield property.
- Michelle McMillan
Having been through the often stressful process of selling/buying houses many times over a lifetime we found it an absolute pleasure to deal with Sean at Ballarat Property Group. From an initial contact at an Open House we gave Sean a brief summary of what we were looking for. While many other local agents bombarded us with information about houses that didn’t match our criteria Sean found exactly what we were looking for, first go, no hassles. No pressure selling, just good old fashioned excellent service.
Sean is a consummate professional and excellent communicator who made the house purchase process as stress free as possible. As such I would have no hesitations in recommending Sean to anyone looking to buy or sell real estate.
- Andrew Howard & Deborah Watson
Thanks to Sean Toohey and the team at Ballarat Property Group, for their truly professional approach with the sale of my Property.
Their knowledge of the market and knowing exactly what the buyer and seller are looking for, made the whole experience a stress free time for me and my family.
The follow up at each stage of the process was excellent, and I have found them to be trustworthy and honest.
I would happily recommend them to anyone thinking of buying or selling a property.
- Mandy Bray
Sean Toohey you are a true credit to yourself. Your work ethic is profound. From the moment we met you made me feel comfortable and I trusted you. Equally professional as you were a friend to me, it was an absolute pleasure working with you through the process of buying my property in Balanada Close. I never hesitated to call upon you when I needed because I knew that you would answer the phone with such in enthusiasm and our conversation was not complete until you were completely satisfied that my needs were met and questions answered.
Congratulations on the excellent real estate agent you have become and I wish you only the very best for your bright future.
- Cyndi Nunn
Our agent Sean Toohey has been fantastic from day one, has met all our needs beyond expectations. The customer service we have received has been nothing short of amazing and the communication between us and Sean has made him a pleasure to deal with.
- Angelo & Lisa Bufalino
Hi Sean, Thanks for all your assistance during the process of my purchase of the house in Delacombe. You have always gotten back to me with a reply to my questions and been very professional, polite and helpful throughout the process. I would be happy to recommend your services to anyone I know who may be thinking of selling a house in the future.
- P Holman
Sean you made me feel I was the only person you were dealing with, I felt like I was your priority, not the purchaser and yet you were working for us both. You went what I consider well above the call of duty. You were always in contact, keeping me informed of negotiations & offering advice. I couldn't have been happier with an agent; and I only wish I'd been able to purchase my now new residence through you.
- M Malthouse
We found Sean excellent to deal with as he was always honest and upfront with everything. He not only helped us sell our home but he also helped us with the purchase of our new home which we appreciated very much. We referred him to two separate friends and they were both delighted by the results he helped them achieve.
- D & J Kerby
I could not be happier with Ballarat Property Group on the sale of my unit; the professional photos were amazing and a great way to remember my first home. The property was listed and sold within two weeks. I would highly recommend Sean Toohey to anyone I know, he is a true professional at what he does and genuinely cares, he made the whole transaction from start to finish run smoothly.
- L & S Kirkpatrick
We could not recommend Sean Toohey highly enough. His attitude and willingness to do his best enabled us to get the best possible outcome in the sale of our property. Sean regularly kept in contact with us during all stages of the selling process so we always knew what was happening.
- J & M Walsh
What a pleasure it was dealing with Sean in our recent purchase of townhouses in Ballarat. At every stage of the process he was always available to answer our questions and get things done. He could not have been more helpful and we really appreciated his friendly, courteous and cheerful manner.
- Kaye & Neil Christensen
Sean Toohey from Ballarat Property Group was a great help in my search for an investment property, even from the first time I met him at a property inspection. His honest approach was the first thing I noticed and his good advice became valued. The entire process of purchasing an investment property was professionally handled with ease and he even assisted with finding a suitable tenant. I strongly recommend Sean Toohey and Ballarat Property Group and I will certainly use their services in the future.
- Vivienne Eckersley
We appreciated your honesty and enthusiasm in selling our house. Your follow up with people who inspected the house ultimately lead to the sale. Will definitely speak to you when we look to buy another property.
- M & A Peach
Sean has been a trusted advisor for us in the Ballarat property market. You will find that he is a true professional and he is focused on ensuring a great experience for his clients. His dedication to thorough research and follow up is exceptional, working with Sean as a vendor or buyer will not disappoint.
- D Franklin & S Harris
We found your service to be extremely professional, your advice impeccable and your friendly attitude towards both client and buyer to be most helpful. We would not hesitate to recommend you to all our friends in their future dealings in real estate.
- Eddie & Beverley Bartlett
I found Sean to be professional and reliable. I was kept well informed during the negotiations and he was happy to discuss any concerns or meet at the property for additional inspections. I would highly recommend!!
- G French
Sean was very helpful in the purchase of our unit. He was attentive and listened to what our daughter, Samantha, was really after. We don't live in Ballarat, so it was important to work with someone we could trust. From beginning to end, the whole process was seamless, and we are very grateful for the excellent service.
- J & P Laver
As someone who in the national business manager of a customer focused business, too often I find that many people today struggle with the basics of customer service. It was not the case when I made contact with Sean Toohey from Ballarat Property Group, from the onset Sean was extremely professional and honest in his approach, he made the buying process as stress free as possible as well as giving us confidence in the decisions we made associated with the property. Sean was extremely flexible given the demands we put on him as the buyer and kept us in constant contact with each step of the process. Sean gave us great confidence throughout the purchase process, and as someone who has bought and sold many properties in the past, I would go as far to say this this is the best experience my Wife and I have ever had. So much so that you will be our first point of call for any future dealings associated with buying or selling, Sean you are a credit to the Real Estate Industry.
- Travis & Emma Hateley
Dear Sean, We would like to sincerely thank you for the efficient manner in which you handled the sale of our sentimental property in Alfredton. We were especially pleased to achieve such a quick sale, which made the process of moving into our new home stress free. We believe that your commitment and dedication to us as clients has been unsurpassed. Your focus on end result was beyond question and your motivating advice and detailed feedback during the process was appreciated more then you realise. Thank you Sean, for your honesty, enthusiasm, and professionalism. We have no hesitation whatsoever in recommending you as a sales agent.
- Leigh & Lauren Hancock
We were very glad to have you sell our home in Lal Lal. You were committed right from the start and always kept the lines of communication open. It was marketed well and sold very quickly. Thanks.
- Dalena & Chris Lee
If you’re thinking of selling your property, we would highly recommend Sean Toohey. We put our house on the market through another real estate and over three months we experienced much stress and no real support. We ended up taking it off the market and had to pay a hefty advertising bill which was a complete waste of our money. We were very hesitant to put the house back on the market again and therefore interviewed a number of agents before choosing Sean. He is friendly and understanding and above all else, honest. Our house sold within a month and the whole experience was relatively stress-free and easy. Sean kept in contact and informed us of everything that was going on. It was obvious to us that he was working hard to sell our house, seeking out buyers rather than just waiting to see if people came to him and in the end, the bill we received was completely reasonable. We are so glad we chose to go with Sean and would definitely use his services again in the future.
Thanks again for everything.
- Lauren, Jared, Vaughan & Tess
Communication, honesty, integrity and an enthusiasm to go above and beyond made selling with Sean an absolutely seamless process. As business owners we appreciate the importance of customer service and we were constantly impressed at the service provided by Sean, especially the level of communication which ensured we were never once left wondering where the process was at. He was also practical in guiding us through the process, from the presentation of our home to the best marketing approach. We have already recommended Sean to friends looking at selling their homes.
- Matt & Bron Britton
Sean is a complete professional, punctual, reliable and an excellent communicator. Always keeping you updated and informed during the process and available to answer your queries.
A pleasure to deal with, we highly recommend Sean to anyone thinking of selling.
- Steve & Simone Mason