Need to Know

With Ballarat Property Group it’s easy to find the perfect property. We manage a wide selection of properties from small flats to executive homes.

Search our listings for available properties and signup for rental alerts to be notified of any new and upcoming properties. Register your interest and our staff will stay on the lookout for you.

Rental application

Should you be interested in renting one of our properties you will need to complete a rental application form including the details of all those to be listed on the lease. It is crucial that all information provided is correct as all applications are fully checked prior to approval


A rental bond is a standard component of most rental contracts. Typically it will be of an amount equal to one months rental. The bond must be paid in advance and is held in trust by the Residential Tenancies Bond Authority until the agreement is ended. The bond will then be refunded, provided the property is vacated in a satisfactory state with no damage or rental arrears and the like.

Contacting your property manager

You can contact your property manager directly by email or by calling our office on 5330 0500. Should you wish to visit the office to discuss any issues with a property management staff member it is important to arrange an appointment time as property management staff are frequently out of the office conducting inspections.


Ballarat Property Group’s preferred method of payment is direct credit. It is your responsibility to pay rent in advance. Should you not be able to pay rent by the due date you must contact your property manager. Please remember our landlords have financial commitments to meet and they rely on rent being paid on time.


Should your rental property suffer any damage or require repairs you must report this to our office. For all general repairs complete a maintenance request via your Tenant Console Portal and we will make appropriate arrangements, or in the event of an urgent repair please report via Tenant Console Portal and also contact our office immediately on 5330 0500. Please see your Residential Tenancy Agreement of Renting Guide Booklet to check what constitutes an emergency repair.

Routine Inspections

Our office will carry out periodic inspections on the property to ascertain the condition of the property and necessary maintenance requirements. (7 days written notice will be given to you on all occasions). This inspection also provides an opportunity for you to point out any problems or maintenance that you think may be necessary. These inspections are carried out after the first three months of your tenancy commencing and then six monthly thereafter.

Breaking your tenancy agreement

Should you wish to break your tenancy agreement you must pay rent until the property is relet to a suitable tenant or until the end of the tenancy agreement, whichever is sooner. You must also pay for reasonable costs (normally equal to the first weeks rent or as otherwise agreed) and advertising costs expended by the office in the process of securing a new tenant.

Giving Notice

Should you wish to terminate your tenancy agreement, you are required to provide Ballarat Property Group with 28 days written notice of your intention to vacate. Please note should you be on a fixed term agreement and your vacate date is before the expiry of your lease, you will be breaking your lease and fees apply.

Contents Insurance

It is your responsibility to insure your own belongings and furniture. We strongly recommend you take out contents insurance to protect against burglary and theft.

Guide to Landlords and Tenants

Renting a home – A guide for tenants